Service

Main products: Luqiao District Portal Crane, bridge erector, European single beam, double beam crane, explosion-proof series cranes.

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FAQ

Answers to core questions such as installation, maintenance, and troubleshooting, helping you efficiently understand the products and services.

Q What's the max load capacity? 2023-11-07 11:40:57.530
A

The maximum load capacity varies by crane model and configuration. Always refer to the load charts affixed on the equipment or included in the operation manuals. These charts detail safe load limits based on boom length, angle, and radius. Overloading can lead to structural failure and severe accidents, so never exceed specified limits.

Q How often should cranes be inspected 2023-11-07 11:40:42.063
A

Regular inspections are crucial for safe operation. Conduct mandatory monthly inspections to check for visible damage, fluid leaks, and component wear. Additionally, schedule annual thorough inspections by certified technicians. These comprehensive checks cover hydraulic systems, electrical components, and structural integrity to ensure compliance with safety standards.

Q Can uncertified operators use cranes? 2023-11-07 11:40:27.282
A

No. Only operators with valid certifications from recognized training institutions are permitted to operate cranes. Certification programs cover theoretical knowledge and practical skills, including safety protocols, load calculations, and emergency procedures. Uncertified operation not only violates regulations but also poses significant risks to personnel and property.

Q How to handle crane malfunctions? 2023-11-07 11:40:12.883
A

In case of any malfunction, immediately stop the operation and activate emergency stop buttons. Do not attempt to troubleshoot complex issues without proper training. Secure the load if possible, then notify the maintenance team or manufacturer's support. Provide detailed descriptions of symptoms to expedite repairs and prevent further damage.

Q What safety gear is required? 2023-11-07 11:39:54.261
A

Essential safety gear includes hard hats to protect against falling objects, full-body safety harnesses with lanyards to prevent falls from heights, and non-slip footwear for stable footing. High-visibility vests should also be worn to ensure operators are easily seen. Additionally, use gloves to improve grip and protect hands during handling.

Q Can weather affect crane operation? 2021-09-26 09:56:03.756
A

Yes, adverse weather conditions can severely impact crane stability and control. Avoid operating cranes during high winds (above specified limits in the manual), thunderstorms, heavy rain, or icing. Wind can increase load sway and topple cranes, while rain and ice reduce traction. Always check weather forecasts and follow safety guidelines.

Q How to ensure proper crane setup? 2021-09-26 09:55:48.484
A

Begin by choosing a level, firm ground with sufficient bearing capacity. Extend and lock outriggers fully, ensuring they are evenly distributed and stable. Clear overhead space of power lines and obstacles, maintaining minimum safe distances. Check the crane's alignment and stability before lifting, and use leveling tools if necessary.

Q Where to find spare parts? 2021-09-26 09:55:32.609
A

For genuine, high-quality spare parts, contact authorized dealers listed by the crane manufacturer. They can provide parts that meet original specifications, ensuring compatibility and reliability. Alternatively, reach out to the manufacturer directly, especially for specialized or hard-to-find components. Avoid using uncertified parts, as they may compromise safety.


Technical Expertise

Load Moment Limiting System


The load moment limiting system is a crucial safety feature of cranes. It calculates the product of the load weight and the distance from the crane's center of rotation (moment).

Wire Rope Inspection


Regular inspection of wire ropes on cranes is essential for safe operation. Inspectors should check for signs of wear, corrosion, broken wires, and kinks. Wear reduces the wire rope's cross - sectional area, weakening its strength, while corrosion can lead to material degradation.
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Service Support

A professional service system that covers the whole - process guarantee including equipment installation and commissioning, maintenance and repair, emergency repair, parts management, technical training and compliance services, and can provide intelligent upgrade services to ensure the safe and efficient operation of equipment and assist customers in full - life - cycle management.


Core Service Objectives

Ensure the efficient operation of equipment, extend its service life, and guarantee operational safety throughout the entire equipment life cycle.


Core Service Content

Cover the whole - process guarantee including installation and commissioning, maintenance and inspection, emergency repair, parts management, technical support, and compliance services.


Expansion of Value - added Services

Intelligent Upgrade: Install IoT monitoring and remote diagnostic modules to achieve predictive maintenance and improve management efficiency.


Embodiment of Service Value

With professional and customized solutions covering the entire process of "procurement - use - retirement", assist customers in maximizing production safety and economic benefits.